mReach is a communication and rule processing server developed by Xpedia. mReach automates interactive communication between your systems and your customers or end users. It includes:
This technology can be applied in almost any business scenario to improve process efficiency and reduce communication costs.
Flexible set-up and configuration provides a myriad of options to allow effective SMS communication. Conversational flow and rules can be configured to suit exact requirements. Various integration options that trigger actions in your business systems can further optimize your processes. Processes that previously required manual intervention and costly phone calls can now be automated. mReach applies SMS technology to bring you cost savings and efficiency gains.
Implementing mReach to streamline your business offers various benefits, including: