mReach communication server

Your operations will run far more smoothly with proper communications. To keep the channels of information consistent and accessible, we encourage companies to integrate the mReach communication server into their communications model. You can gain business process efficiency and cost savings simultaneously through automated communications integrated with your systems. mReach is a flexible framework that can be integrated into your systems environment. It can be used to optimise communication to and from your CRM, HR, ERP, or any other business system.

Here are some of the benefits:

• Interactive communication can provide real-time assessment of situations, so that time is not wasted. This is integrated through a powerful rules engine and SMS reply processing technology.
• Other communications are technologically dependent. Our system can connect to any SMS service provider for greater flexibility.
• You will save yourself from replacing the systems already in place, as it integrates with any ERP, HR or CRM solution.
• You can improve on your processes by analyzing detailed reports of SMS usage and conversations.
• Extensible secure plugin architecture will ensure that your communications are always up and running.